Privacy Policy
Consumer Thoughts Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, CV, job preferences, and any other details you provide during account creation or while using our services.
- Automatically Collected Information: IP address, browser type, operating system, referring URLs, and usage data through cookies, localStorage, and similar technologies.
- Firebase Authentication Data: Data necessary for login and authentication, including user IDs and tokens. These are essential for securing your account and cannot be disabled.
- Analytics Data: Information collected through tools like Google Analytics, which may include anonymised usage statistics.
How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services.
- To improve, personalise, and expand our services.
- To analyse how users interact with our services and website.
- To develop new products, services, features, and functionality.
- To communicate with you regarding updates, promotions, or service-related messages.
- To process transactions and manage job applications securely.
Cookies and Similar Technologies
We use cookies and similar technologies (e.g., localStorage) to enhance your experience. You can manage your cookie preferences through our cookie banner. Essential cookies required for secure operation (e.g., Firebase Authentication) cannot be disabled. For more information, please refer to our Cookie Policy.
Sharing Your Information
We may share your information in the following scenarios:
- With Your Consent: When you explicitly consent, such as sharing your CV or email address with third-party service providers or hiring organisations during the job application process.
- With Service Providers: We may share anonymised or aggregated information with analytics providers (e.g., Google Analytics) to improve our services.
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to protect our rights or the rights of others.
Data Security
We implement a range of security measures to protect your personal data. These include encryption, access control, and secure data storage. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
As a user, you have the following rights under applicable laws:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to any legal obligations to retain it.
- Restriction: You can restrict the processing of your data in certain situations.
- Portability: You have the right to request that your data be transferred to another organisation in a structured, commonly used format.
- Objection: You can object to how we use your data for certain purposes, such as direct marketing.
To exercise your rights, please login to your account and use the contact form on our website.
Third-Party Services
We use third-party services, such as Firebase and Google Analytics, which may collect and process your information as described in their respective privacy policies. These services may store data in regions outside the UK and EU. We ensure all such data transfers comply with applicable data protection laws.
Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Account-related data will be retained until you delete your account. Job application data will be retained for a maximum of 12 months after submission unless otherwise requested.
Children’s Privacy
Our services are not directed at children under 16 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please login to your account and use the contact form on our website.